CodaBow Service Request Complete

Thank you for submitting a service request!

Please read below for further instructions in order to complete your request.

To send in your bow for a service or warranty request:

Exploratory Bows Service Request:

1. If you are receiving Exploratory Bows during your service, we will first send an invoice for the services requested and the Exploratory service fee (please make sure to check spam/junk folders if you do not see the invoice right away). Once payment has been received, we will then send these bows to you with a return label for you to use to send your bow to us after receiving the Exploratory bows. 

2. Upon completing your service, we will return your CodaBow to you with a return label for you to use to return the Exploratory Bows. If you would like to purchase any of the Exploratory bows from your service time, contact your CodaBow Representative.

3. Please allow a two-week turnaround time for service plus round-trip shipping.

Standard Service Request:

1. If you are not choosing to receive Exploratory Bows, you are responsible for shipping your bow to our facility. Package the items safely. We recommend using a bow case or bubble wrap and a poster tube for shipment. Address it to:

CodaBow International Customer Service Dept. 

1845 Mobile Drive, Winona MN 55987

*Note: Any packing materials sent to us will be discarded unless otherwise requested.

2. At the completion of your workshop service, we will email your invoice and payment link. Your bow(s) will ship back to you upon payment

3. Please allow an estimated two-week turnaround for service plus round-trip shipping.

 

Thank you for your support of CodaBow!