Service Request

CodaBow is the trusted partner for generations of players the world over. Built on the principles of performance, quality, value, and service, we remain committed to supporting our musicians in every way.

CodaBow Care & Maintenance

Caring for your CodaBow is remarkably simple, and routine care will ensure that it lasts forever. As with all fine bows, please store your CodaBow properly when not playing it. Because your CodaBow is crafted in the likeness of fine traditional bows, rehairing and general maintenance can be done conventionally by your trusted violin shop or luthier. For your convenience, the CodaBow Workshop also offers rehair and maintenance services. Please use the instructions and form below to request workshop services.

Cleaning –To minimize rosin and dirt build up on your CodaBow, wipe the shaft and frog with a soft cloth immediately after each use.

Rehairing – Depending upon usage and playing conditions, we recommend rehairing your CodaBow every 6 to 12 months.

To return your bow for a service or warranty request:

1. To send in your CodaBow for warranty evaluation or service please complete the SERVICE REQUEST FORM.
2. Package the items safely. We recommend using a bow case or bubble wrap and a poster tube for shipment. Address it to CodaBow International Customer Service Dept. 879 East Third Street, Winona MN 55987
3. At the completion of your workshop service, we will email your invoice and payment link. Your bow will ship back to you upon payment.
4. Please allow a two week turnaround for service plus round-trip shipping.

SERVICE COSTS: Rehairs cost $69 for current CodaBow models, $79 for bass models, and $89 for discontinued models plus a return shipping fee of $24. Other services please call or email for quote.